Privacy Policy

Introduction

Carrot Owl Education OPC Pvt. Ltd. ("CarrotOwl", "we", "us") is committed to protecting the privacy and confidentiality of the personal data of our users. This Privacy Policy outlines how we collect, use, store, and share information when you access or use our platforms — including OwletCampus and Owl Chowk. By using our services, you agree to the terms described below.

Information We Collect

We collect the following types of information:

• Personal Information: your name, email address, phone number, and academic background when you register or interact with our services.
• Usage Data: interaction patterns with our website and services, including pages visited, features used, and time spent.
• Cookies: small files placed on your device to enhance your browsing experience and enable core functionality. See our Cookie Policy for details.

How We Use Your Data

We use your information to:

• Personalise your learning experience and deliver relevant content and recommendations.
• Communicate with you about updates, programmes, events, and important notices.
• Analyse feedback and usage patterns to improve our services.
• Meet applicable legal requirements and enforce our policies.

Third-Party Sharing

We may share your personal data with trusted third-party partners who assist us in delivering our services — including payment processors and email marketing tools. All such partners are required to uphold data protection standards consistent with this policy. We do not sell your personal data.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

Security

We implement appropriate technical and organisational safeguards to protect your personal data against unauthorised access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.